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Consulting
Hands-on and result oriented
It all starts with a conversation:-).
Followed by an agreement, a commitment, due diligence and working sessions, many engaging, challenging and fun working sessions…
My consulting method is “hands-on” – I get involved in the essence of the project and not only guide but also ‘do’. Furthermore, it includes loads of coaching (from my side), fine-tuning and knowledge transfer.
The working strategy, methodology and timeframes vary depending on whether you are in the early stages of your business, aiming to grow, or transform and restructure.
I use market-proven tools and best practices I’ve learned after many years of experience in transforming operations. And I will help you address the resistance to change you will face as you launch new initiatives within your business.
At which stage of a business journey are you?
Boriana approaches change in a holistic way. She addresses not only the practical, financial and organizational side of it but also the human aspect. She will lead you through change and follow up on your progress and she will push you to achieve your goals.
I’ve worked with her on a professional level and I always count on her as a friend. She brings the best in me and turns the negative into positive by making me put things in perspective and take an alternative path when I get stuck.
Ana Kosoy, BD Director ESTEVE
Why should you work with a
business consultant?
Scale your business model
Ramp it Up Pack
Grow/scale operations (assets, processes, IT and teams)
in response to increasing customer demand
(less than 50 FTEs)
01
The challenge
- Scale in response to growing customer demand by designing and putting in place organisational structure including team(s), assets, processes, workflows, governance, and roles and responsibilities,
- Build robust and reliable supply chain or partner agreements with service providers,
- Digitalise the right processes,
- Deal with resistance to change that inevitably comes with growth.
02
The working method
- 2-3 Meetings to understand the vision and goals, define the expected/desired future business model, and audit the current organizational structure, teams and processes.
- 3 Work sessions: Draw the current business model As-is (processes, workflows, IT).
- 3 Work sessions: Draw and propose a future business model and KPIs
- 3 Work sessions: Perform gap analysis from AS IS to TO BE
- 2 Work sessions: Design an action plan to achieve the desired business model and estimate the investment needed.
- Train and accompany during implementation and follow-up (only for the turnkey solution).
03
03
The deliverables
- Roadmap, action plan, budget estimation, deployment schedule, talent matrix, training plan.
- Executive coaching in change management.
- Teams training.
- Stakeholders resistance mitigation plan.
- Hands-on execution and follow-up (only for the turnkey solution).
04
The duration
- Between 1 and 3 months
- Weekly meetings.
- Daily support during implementation (only for the turnkey solution).
- Daily follow/up and reporting.
For turnkey solutions or customised packages, please get in touch with me!
Streamline operations
Becoming Lean Pack
Optimise/transform to increase productivity, efficiency and achieve
a better working environment
(less than 50 FTEs)
01
The challenge
- Increase customer satisfaction by improving service quality (no mistakes, no defects, clear procedures, fast query resolution),
- Digitalize the right processes,
- Identify opportunities to improve productivity and efficiency, reduce rework,
- Implement pull systems (Kanban, JIT) and reduce cycle and lead times,
- Deal with resistance to change that inevitably comes with growth.
02
The working method
- Meetings 1-4: understand expected results from becoming a lean company and the current business model.
- Meetings 1-2: Understand customer expectations and market segmentation.
- Work sessions 6-8: Business process mapping, KPIs and metrics definition, improvements discovery.
- Work sessions 2-4: IT mapping and data storage maping.
- Work sessions 3-4: Design an action plan to achieve the desired efficiency and estimate the resources needed.
- Train and accompany during implementation and follow-up (only for the turnkey solution).
03
03
The deliverables
- Lean transformation roadmap: Identified areas for improvement, action plan and estimated ROI.
- Training and communication plan.
- Stakeholders resistance mitigation plan.
- Deployment schedule and resources needed (investment, team, outsourcing).
- Coaching and accompanying during implementation and follow-up (only for turnkey solutions)
04
The duration
- Minimum 3 months.
- Weekly meetings.
- Daily support during implementation (only for the turnkey solution).
- Daily follow/up and reporting.
For turnkey solutions or companies with more than 50 FTEs, please get in touch with me!
Why not today?
We have all been in situations where we doubt change – why bother? Our current circumstances are ‘not that bad’. And we come up with statements like:
‘I will start tomorrow’,
‘I will scale when the next financing cashes in’,
‘I will transform after Christmas’…
This is our comfort zone, speaking! I’ve seen changes and dreams postponed because of that lack of conviction and adapting to a status quo that doesn’t work.
And I’ve seen how business owners and entrepreneurs have been pushed to change because of pressing circumstances or market competition.
Don’t linger and postpone changes until the events force you to take action. Because you will be at a disadvantage, your change journey will be rougher, and you will have more to overcome to win the same.
So, kick off those business goals today! I can help!
Tomorrow tends to be the busiest day of the week!
