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My Change Management Approach

Work with me to transform
your business

 

i put my heart and soul into what I do. My goal is to take you from your current status to where you aim to be. I will guide you and help with the transformational journey, regardless of whether you manage an established business, look to disturb a market or struggle to lift off the ground. I get things done. And my area of expertise is the ability to transfer knowledge by showing, not lecturing. I am relentless in pursuit of the goal, and I build lasting relationships with my clients.

I can help if...

You want to make a transformation in your business that requires major planning and effort,

 

You’ve been stuck trying to figure out how to move forward,

 

You’ve started and abandoned changes way too often,

 

You are focused on how much you lose, not on how much you can gain.

I can’t help if…

You are looking for a quick fix,

You are are not ready for a steep learning curve,

 

You are not ready to roll up your sleeves and put in the work,

 
 

You are reluctant to set clear goals and commit.

So, how can we work together?

It all starts with a conversation:-). Followed by a mutual agreement, a commitment, due diligence and hands-on working sessions. It also includes loads of coaching (from my side), loads of fine-tuning and loads of knowledge transfer. Working strategy, tools and timeframes vary, depending on if you are a small to medium business, an entrepreneur starting up or a solopreneur with a dream and a project.

My consulting packs

Ramp-up

Aimed for small/medium businesses and entrepreneurs who either want to:

  • scale in response to growing customer demand by designing and putting in place organisational structure including team(s), assets, processes, workflows, governance, and roles and responsibilities, 
  • build robust and reliable supply chain or partner agreements with service providers,
  • digitalise the right processes, 
  • deal with resistance to change that inevitably comes with growth.

Working method:

  1. Understand the expected/desired growth model, the current As-is in the market, operations, teams and financial muscle. The vision ‘where?’ and the purpose ‘why?’.
  2. As-is inventory and gap analysis (marketing, finance, operations, teams): market positioning, sales strategy, partnerships, user/customer experience, accounting, KPI’s, turnover, expenses, assets, product/service logistics, processes & procedures, customer service, back office, IT.
  3. Action plan and investment estimation to fill the gap and achieve growth: processes, workflows, employees and organisational structure, KPI’s, governance model, IT & data storage.
  4. Training and accompanying during implementation and follow up (only for turnkey solution option).

Deliverables & duration:

  • Roadmap, action plan, deployment schedule, talent matrix, training plan.
  • Executive coaching in change management, teams training, hands-on execution and follow-up (only for turnkey solution option).
  • Stakeholders resistance mitigation plan. 
  • Duration is between 1 and 3 months, two weekly meetings, daily support during implementation.

Prices start at $ 1100, depending on company size.

Becoming Lean

Aimed for small and medium-sized businesses who either want to:

  • increase customer satisfaction by improving service quality (no mistakes, no defects, clear procedures, fast query resolution), 
  • digitalize the right processes, 
  • identify opportunities to improve productivity and efficiency, reduce rework,
  • implement pull systems (Kanban, JIT) and reduce cycle and lead times,
  • deal with resistance to change that inevitably comes with growth.

Working method:

  1. Understand expected results from becoming a lean company, current business model evaluation.
  2. Understand customer expectations and market segmentation.
  3. The vision ‘where?’ and the purpose ‘why?’
  4. Business mapping and improvements discovery:
    • Operational metrics
    • Information flow (IT and data storage)
    • Material flow (if applicable)
    • Product development cycle and team(s)
    • End-to-end processes mapping (Concept-to-product, Market-to-customer, Order-to-cash, and Demand-to-supply)
    • Procedures, roles and responsibilities.

Deliverables & duration:

  • Lean transformation proposal: Identified areas for improvement, action plan and estimated ROI.
  • Training and communication plan.
  • Stakeholders resistance mitigation plan.
  • Deployment schedule and resources needed (investment, team, outsourcing).
  • Coaching and accompanying during implementation and follow up (only for turnkey solution option).
  • Duration is typically between 1 and 3 months but can extend to 6 months depending on scope. In addition, the pack includes two weekly meetings, daily support during implementation.

Prices start at $ 2500, depending on company size—guaranteed ROI in savings.

The next level

Aimed for solopreneurs, freelancers or individuals who want to:

  • grow, put processes in place and assume additional workload in response to rising customer demand,
  • get the right team in place (either internal or outsourced), 
  • formally kick off a business you have been carrying out informally and occasionally. Shape it, structure it, lanch it.

Working method:

  1. Understand the expected/desired growth. The vision ‘where?’ and the purpose ‘why?’. 
  2. Carry out market, customer and financial analysis (SWOT, VOC, ROI). Identify what processes, actions and know-how are needed to move forward. 
  3. Deliver detailed growth proposal, action plan and timeframes (including automating workflows, market positioning, pricing, headcount…).

Deliverables and duration:

  • Growth stepstones, action plan and metrics: operations,  market positioning, sales strategy, user/customer experience, finance, IT.
  • Coaching, training and knowledge transfer. 
  • A detailed plan for launching a business.
  • Duration is between 4 and 5 weeks with one weekly meeting or call and 3 to 6 weekly follow-up sessions.

Prices start at $ 550, depending on the scope.

My coaching packs

My coaching is for professionals, entrepreneurs and business owners who want to make business changes and need help in achieving their goals. I will help you get to your next level – guaranteed. My approach is personal, my method is proven, and the results become visible from the first session. If you are looking for an action-oriented, hands-on and get-things-done coaching program, you are in the right place. So let’s crack that business challenge and conquer. There is only one way from here – UP! 

Coaching method:

  • Understand your emotional state. How do you feel about your career, business idea, or company? Sad, frustrated, overloaded… I will help you shift that state into positive thoughts. 
  • Focus: What is your focus right now? Do you see opportunities or only the problem? I will help you focus on what you want, not what you don’t want. We will discover solutions. 
  • Reset your options. You can get stuck with the “this way or the highway” scenario. I will guide you to expand your options. 
  • Establish positive relationships: Who are the key people in your life? Who cares about you? Share how you feel and let others in. You will be surprised how much people who care about you will support you when you open up.
  • Get into action: How do we solve this massive problem you’ve got? With small actions. What is the most minor step I can take today to start solving this? 

Just ask

Aimed at anyone who has a business challenge and needs guidance to address it but is comfortable working alone and without follow up. You can have one or several Just Ask sessions. Expect me to ask direct questions, challenge your status quo and offer breakthrough solutions. You will feel empowered and motivated to get things done.

Accelerate

Aimed for those who need guidance to get their business goals ASAP and are open to a steep learning curve. I will bring clarity, focus on the right priorities and help you discover and trigger the right solutions. This pack has 3 milestones: start with focus, continue with a roadmap and finish with quick wins, which set you up for the journey.

Nurture

In this pack, coaching and mentoring overlap to offer continuous, longer-term guidance and supervision. You will be achieving business goals and gaining new, more productive habits and an efficient way of working. Nurture is essential to the development, self-esteem, goal setting and attainment of results.

Accelerate and Nurture start with a FREE introductory session to evaluate which is the right pack for you.

For personalised packages, please contact me HERE.

Not ready to invest?

- Two affordable options -

Online course

If you are in a position where you know the change you want and you need general guidance on how to get on with it, scale up your performance to get results, or if you feel confident working on your own terms and know how to ask for feedback when you need it, I suggest you take my online course The 4 Step Change Framework.

It will give you the framework, the tools and the best practices to define your goal, get organized, implement and sustain changes. The know-how you obtain is applicable for any kind of professional change you want to make that requires analysis and effort: reshaping your business, starting a new venture, changing your career… I give feedback after each one of the four modules on your progress.

Check out the introductory Free Masterclass to the course. You will also get the opportunity to kick off your change journey straight away by learning how to define cristal clear and achievable goals and prioritize your efforts and resources.

3x1 Coaching

It all starts with a conversation. Again:-). After you’ve selected the slot, you will receive a brief questionnaire to fill in so that I can gain clarity on the transformation you want and prepare for the call.

This package is for people just starting with their business project and need help developing a business plan, proof of concept, or obtaining objective feedback from an experienced business consultant.

During the call, we will discuss what you are aiming for, the results you want to achieve, and how can I help. This first call is FREE. After that, you can decide if you’re going to work with me. If so, we will schedule the other two sessions to work on your business roadmap, action plan and metrics. We will cover all aspects of a business: structure, operations, marketing and finance.

I put my heart and soul into what I do. So, if you work with me and are prepared to commit, I will make sure you accomplish your goals.

Still unsure whether to jump right in...

- Check these free resources -

Blogging about change management

I enjoy writing articles about making changes in business and personal life. And my purpose is to offer motivation, guidance and examples. Because I know making a change requires courage. I've been there...😌

Project work

Are you working with deadlines? With team dependency? With multiple stakeholders, who want transparency? A Project is probably the best tool to shape and structure any new workflow, idea launch or change you want to make. Learn how!

Get the last updates

Learn the best practices and tricks to manage change. Get the latest updates I publish in my blog. Or connect with me on social media channels (LinkedIn, Facebook and Instagram).

Free download

Need to improve, but now sure where to start? How to carry on?

Approach business improvement or transformation with an analytical eye and holistic spectrum – find the root causes for the fracture in your processes and the poor customer service, or discover the opportunity to grow.