
Efficiency vs effectiveness
“Efficiency is doing things right. Effectiveness is doing the right things.” That’s Peter Drucker’s quote demystifying the efficiency vs effectiveness dilemma.
We intrinsically resist change, especially those threatening our comfort zone, despite the benefits we expect to see in the future. And commitment tends to be short-term as the current world is all about short-term results: the next quarter’s financials in organisations, the fast speed for immediate downloads, the quick falling in love, immediate recognition…
We also resist change due to fear, fear of the unknown, fear of making a mistake, fear of losing the little something we have, and even fear of success. Resistance to change comes not only from the people around you but from you too. And sometimes, you can be your own worst handicap to achieving your goals.
We take the path of least resistance. However, some results take time. Romans did not build Rome in a day but were committed to making it. Changing a habit, a way of working, or a form of living takes some time and has its ups and downs.
You have to understand people’s behaviour along the Change Curve. By doing so, you will know why people react the way they do or why you sabotage your own dreams.
The Change Curve is based on a model initially developed in the 1960s by Elisabeth Kubler-Ross to explain the 5 Stages of the grieving process: denial, anger, doubt, acceptance, and moving on. Since then, it has been widely utilised to help people understand their reactions to significant change or disruption.
Your level of resistance depends on the acceptance of the change you are making. Ideally, you are making a change because you want it. In such cases, you are in the acceptance stage from the very beginning, and your resistance is limited to some of the actions you have to carry out, which you find unpleasant. But, overall, you see the big picture, and the benefits of your change surpass all doubts or discomfort you might have along the journey.
A mentor can be a boss, a friend, a colleague, a coach… someone who can help you with objective guidance to overcome resistance.
Please do the following exercise when it comes down to convincing yourself about moving forward with making a change. Take a pen and paper and answer the following questions:
Be specific and objective. This exercise is just for you. You don’t have to share it with anyone if you don’t feel comfortable doing so. The answers to these questions will allow you to gain perspective regarding the change you want. They will help you decide if you wish to change. If you do, you will commit and leave your comfort zone, your status quo. You will move forward.
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“Efficiency is doing things right. Effectiveness is doing the right things.” That’s Peter Drucker’s quote demystifying the efficiency vs effectiveness dilemma.
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