
Efficiency vs effectiveness
“Efficiency is doing things right. Effectiveness is doing the right things.” That’s Peter Drucker’s quote demystifying the efficiency vs effectiveness dilemma.
If change is part of business and means progress, why is it so difficult? The 20-60-20 golden rule of change management answers how to tackle that.
When you try to make an important change in your business, you face two primary sources of resistance: your stakeholders and yourself. The root causes for that resistance are three basic instincts: the comfort zone, being in control and fear of the unknown (the change curve).
How do you make people change for what you believe is better?
Use the 20/60/20 rule for change management strategy, which is also extremely popular in politics.
It is about understanding people. There is never likely to be a situation when 100% of the staff will follow when transformation or growth hits the strategic agenda.
So the first step in managing change is accepting that reality.
The second step is to understand that your people will fall into one of these 3 groups:
Strengthen your position with the 20% who support you, use their help and convince the indecisive about coming onboard.
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“Efficiency is doing things right. Effectiveness is doing the right things.” That’s Peter Drucker’s quote demystifying the efficiency vs effectiveness dilemma.
We all fall into the ‘Urgency trap’. Especially around the time of the year when we want to close deals
Stop overanalysing with complex tools; use pen and paper instead. And especially… work in a team. A few weeks ago,