Streamline processes

Improving a business could be as simple as getting a better phone system or as complex as changing the entire organisational structure. Depending on business-specific needs, size and maturity, there are many different methods, tools and strategies for optimisation.

Approach business improvement or transformation with an analytical eye and holistic spectrum. Firefighting and local improvements do not bring lasting results. Instead, discover the root causes for the fracture in your processes, and supply chain or the reasons for the poor customer service.

Here I share best practices and proven methods to improve your company into a better, faster, leaner organisation with happy customers.

Overworked employees

Your employees are not lazy, they are probably overworked

I often help companies improve their working environment. It is an integral part of change management. And whilst there are

Customer centric

Customer-centric organizations, are they real?

We all talk about value-driven and customer-centric organizations. With what purpose? To show that a business cares for its customers, their preferences, and expectations.

Overanalysing

Stop overanalysing

Stop overanalysing with complex tools; use pen and paper instead. And especially… work in a team. A few weeks ago,

manufacturing footprint

Manufacturing footprint

Scaling a startup or growing a business within the secondary industry (consisting of processing, manufacturing, and construction companies) is not

have a back up plan, when it rains it pours

Have a backup plan because when it rains, it pours

I often ask business owners what is the worst experience they’ve been through in their businesses. And I usually get

productivity and efficiency

Increase productivity by optimising non-core processes

Increasing productivity is about doing more with the same resource. It is actually a very one-sided improvement, as you can

Business transformation loading

The complete guide to transform operations

Any business’s strategic agenda includes a plan to eventually transform and improve operations. Streamlining operations or eliminating waste in processes